What happens after you order

Knowledge base › Getting Started

Once your invoice is paid, our system provisions your hosting account automatically.

  • A cPanel account is created for your domain.
  • A welcome email is sent with your cPanel login details and the nameservers for your domain.
  • Your service appears as Active in your client area.

If your service is still pending

Most orders complete within minutes. If your service is still pending after an hour, check that the invoice is marked as paid, then open a support ticket with your order number.

What to do next

  1. Point your domain to our nameservers: how to point your domain.
  2. Log in to cPanel and upload your site or install WordPress.

Still stuck? Open a support ticket.

Contact us