Acceptable Use Policy

Last updated 10 Oct 2026

Template notice: this page is a starting template supplied with the platform. Have it reviewed by a qualified lawyer and edit it in Admin > Pages so it matches your actual business, jurisdiction and services before relying on it.

Prohibited content and activity

  • Illegal content or activity, including copyright infringement and fraud
  • Phishing, malware, botnets, or attacking other systems
  • Sending unsolicited bulk email (spam)
  • Hosting content that exploits or endangers children
  • Excessive use of shared resources that degrades other customers

Resource limits

Shared plans have limits on disk, bandwidth, inodes, processes and email. We may throttle or suspend accounts that exceed fair use.

Enforcement

We may suspend or terminate services that breach this policy, with or without notice where there is an urgent security or legal risk.

Reporting abuse

Report abuse by opening a ticket in the Abuse department.

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