Tickets are the fastest way to get help from our team, and every conversation is saved in your client area.
- Log in to your client area.
- Go to Tickets and click Open a ticket.
- Choose a department and write a clear subject.
- Describe the problem. Include your domain name, what you expected, what happened, and any error message or screenshot.
Tips for a fast answer
- One problem per ticket.
- Mention what you already tried.
- Check the status page first if your whole site is down.